Return / Refund Policy

All instructional fees are non-refundable, including all lessons and tandem flights. Special consideration is made for those tandem passengers from out of town whose flights are cancelled by the tandem instructor due to weather or other extenuating circumstances, and when the flight cannot be rescheduled at a time agreeable to both parties.

Cancellation of tandem flights with less than 24-hour notice are subject to a $100 cancellation fee unless cancelled by Paragliding San Francisco due to weather.

All instructional fees are valid for one year from date of purchase.

Orders are generally processed within two business days of placing your order regardless of the shipping method you choose. Orders received after 2:00 pm EST may not be processed until the next business day, if in stock. Otherwise, products will be back ordered and shipped as soon as possible. Please contact us with any questions.

Defective/damaged items will be replaced with the exact same item only. All returns of defective/damaged items must be unused items and returned in its original packaging.

DVDs and Videos cannot be returned or exchanged. Defective/damaged DVDs or Videos will be replaced with the same title only.

Changing / Canceling Your Order may occur at anytime prior to shipment, generally within 1-2 business days of placing your order. Orders that have been shipped cannot be changed or canceled.


Paraglider or PPG wings

Reserve parachute

Harnesses (We do offer exchanges for a different size and/or model if the size doesn’t fit)

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